Far away but yet so close
Numerous collaboration tools such as chat, video telephony or co-authoring, have made it much easier to work in
geographically dispersed teams. All this is bundled in Microsoft Teams. Spontaneous meetings, conversations in groups or with
individuals, file upload and the shared notebook can be found in one and the same desktop app.
Communication is Key
The heart of Teams is chat and communication. You can bundle topics, team members, documents etc. in different channels,
so that you don't lose track of important information from the chat. You can pin any content and collect it in your profile.
Same but also different
With all the variety of tools, it's good to know that in the end all the data is in the Office 365 Tenant. This puts you
on the safe side when it comes to security and compliance. Teams are based on Office 365 Groups. The documents from teams can be found
in groups as well as in the respective SharePoint Team Sites.
In mid-December 2017, comprehensive features such as call history, hold & continue, speed dial, call forwarding, caller
identification, extension numbering, multiple call handling, simultaneous calls, voicemail and text telephony (TTY) were integrated
into Teams. This means that Skype communication can already be easily transferred to Teams.
The cloud-based enterprise communications from Microsoft, formerly known as Cloud PBX, enables internal communication
via Office 365 and the Team App, without the need for the hardware of a classic PBX facility. Phone system is also the basic requirement
for the use of telephony in Teams. This is included in the Office 365 E5 plan or available as an add-on.
Based on Phone System for internal communication, the corresponding Calling Plan connects the company with national (Domestic Plan)
or international (Domestic and International Plan) telephone numbers. Glück & Kanja has already successfully connected emergency numbers, fax lines,
and service numbers.